Establish Customer-Centric strategies
Structure the CRM project in a global way, not only technical
Establish priorities according to the starting point and the established objective
Avoid mistakes thanks to the experience gained in many projects
Feel accompanied in all phases (definition and implementation)
Make the project a reality in the shortest possible time
In an environment where everything revolves around the client, we have to be able to define an automated and intelligent customer relationship strategy through different channels.
However, it is not strange that many companies have difficulties to know where to start in the definition and implementation of a CRM strategy.
The CRM / MAP consultancy will help you define a roadmap to successfully achieve the goal.
CUSTOMER
Define buyer people, segments, life cycle, value proposition
CONTENT
It defines a content and a plan of contacts that is relevant, different, creative and viable
TECHNOLOGY
Define requirements from your real needs, use the data and develop necessary algorithms
TEAM
Define the team (internal and external) and the necessary figures to manage the project. Establish clear processes
GOALS
Define the objectives, the budget and the measurement KPIs of the project
Sus datos formarán parte de un fichero titularidad de The Mount Data S.L. y serán tratados para poderle informar periódicamente de novedades, productos y servicios. Puede ejercitar sus derechos de acceso, rectificación, cancelación y oposición, así como revocar su consentimiento para el envío de comunicaciones comerciales electrónicas, enviando un e-mail a info@themountdata.com. Mediante la inclusión de su correo electrónico y/o teléfono móvil Ud. nos autoriza a enviarle información comercial a través de su cuenta de correo electrónico así como otros medios electrónicos equivalentes.